At GoCinico, we strive to protect your privacy at all times, it is at the very core of our ethics.
The terms ‘We’ / ‘Us’ / ‘Our’ individually and collectively refer to GoCinico and the terms ‘You’ /’Your’ / ‘Yourself’ refer to the users.
Scope and Consent:
Your privacy is of the utmost importance to us. We do not publish, sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
‘Personal Information’ is information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise. As its name suggests, ‘Sensitive Information’ is a more sensitive subset of personal information and if such information is considered sensitive under applicable law then it will be handled in accordance with such laws. Further, we also collect mobile number, email id, address, educations records, past employment records.
Information We Collect:
When you use our website and mobile application, we collect and store your Personal Information that is received from you. Our primary goal in doing so is to provide a safe, secure, efficient, smooth experience while using our Services. We only collect Personal Information about you that we consider necessary for achieving the purpose.
We are committed to safeguarding the privacy of your information. By ‘your information’ we mean any information about you that you or third parties provide to us. We will be transparent in our dealings with you and will inform you about how we will collect and use your information. If we have collected your information for a particular purpose, we will not use it for anything else unless you have been informed and, where relevant or your permission obtained. We will continue to review and assess the quality of our information. We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with. We will ensure that when we outsource any processes, then such sub-contractors have appropriate security measures in place and will contractually require them to comply with these Privacy Principles and data protection laws
We may transfer your personal information within GoCinico and/or to other third parties, service providers if required limited to the fulfillment of the purpose. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected, this may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws.
Technical and functional management of the Website and mobile application:
When you use our website, we also process technical data such as your IP-address, Device ID or MAC-address, access dates and times, app features or pages viewed, app crashes and information about the manufacturer, model, and operating system of your devices. We use this data to enable us to deliver the functionalities of the website and mobile application, resolve technical difficulties and provide you with the appropriate services (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content).
Cookie and its Usage:
i) ‘Cookies’ are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies only identify your computer and not you personally.
Personal information from other sources:
Use and Retention of Personal information:
We may use the information we collect about you to:Provide you, maintain, and improve our Services, including, for example, to facilitate send receipts, provide products and Services you request (and send related information), develop new features, provide customer support to users for website and mobile application (i.e. email, telephone etc.) develop safety features, authenticate users, and send product updates and administrative messages;
Process transaction and sent intimation through email and SMS on your registered email id and mobile number as per applicable data protection laws.
Verify your identity, including during account creation and password reset processes;
Sent invoices through email on your registered email id.
Manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
Perform internal operations, including, for example, to prevent fraud and abuse of our Services or illegal activities; to troubleshoot software bugs and operational problems; to conduct data analysis, testing and to monitor and analyze usage and activity trends;
Send you communications we think will be of interest to you, including information about products, services, promotions, updates from time to time, where permissible and according to local applicable data protection laws.
Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.
Geo-location information to provide you with location-based services (such as search results, and other personalized content).
Subject to applicable law, we shall delete your Personal Information upon your written request, GoCinico will make reasonable attempts to delete all instance of the information in their entirety.
Disclose of Personal Information:
a) We may disclose your Personal Information with companies, organizations or individuals outside of GoCinico in order to deliver our Services to you that, in some cases, are targeted for your interests. We minimize the amount of disclosure of Personal Information, we disclose to what is directly relevant and necessary to accomplish the specified purpose. As stated above, we do not disclose your Personal Information to any third parties for their promotional, marketing and advertising purposes without your explicit consent.
b) We may be required to disclose your Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offenses. You agree and consent for us to disclose your information if so required under the applicable law.
We seek to store your Personal Information in secure operating environments that are not accessible to the general public. We also ensure that the security measures are in place to protect against the loss, unauthorized access, misuse or alteration of your Personal Information by our employees or third parties, however, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. We will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you for telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from our Services and let you know what steps can be taken to rectify the problem. Further action, such as reporting incidents to the police or other relevant authorities, may also be required.
Our Services are generally not aimed at children. If, however, we collect and use information about children, such as to develop an educational resource, we will comply with industry guidelines and applicable data protection laws.
Third Party Privacy Practices:
We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of the third party before entering into a transaction and choosing to share your information.
For purpose of providing the Services to you, a third-party service provider associated with GoCinico and get involved in managing, handling, storage, processing and transmitting information of GoCinico which includes all sub-contractor, consultant and/or representatives of the third party.